How to Order
You can order Dapper Cadaver products via our secure online shopping cart, by phone at (818) 771-0818, via email at firstname.lastname@example.org or in person at our shop at 7648 San Fernando Rd., Sun Valley, CA 91352.
Orders are usually processed and shipped within 2 business days during the business week unless otherwise indicated on the website. We do not process or ship internet orders on Saturday or Sunday. We cannot process orders or ship on shipping holidays (i.e. 4th of July, Thanksgiving, etc.).
Any expedited orders placed on a business day before noon PST will be shipped the same business day. Any expedited order placed during the weekend or after noon PST on a business day will be shipped the following business day. It is recommended that any orders needed in 48 hours or less be confirmed by calling us at 818-771-0818 during business hours.
Please see our rental page for instructions on how to open a rental account and place a rental order. We prefer that you return rentals on Monday - Friday from 10am to 4pm if possible.
Made to Order Items
Products we manufacture may be subject to longer processing times. Please check our manufacturing times page for current turnaround times. Please call us at (818) 771-0818 to place rush orders or large orders of manufactured goods with a sales representative.
We accept the following payment methods online: Visa, Mastercard, American Express and Paypal.
We collect sales tax for orders with a shipping address in California. Standard sales tax rates apply.
We require an $80 minimum purchase for international orders. Our website can only process shipping quotes for U.S. addresses online at this time. When you place an international order, select the Custom Shipping Quote option at checkout. A customer service representative will contact you with a shipping quote. If we cannot bill you for shipping within 5 business days, we will cancel your order. You must pay any shipping charges before we begin to fulfill your order or manufacture any goods. We review all international order requests and reserve the right of service. You are solely responsible for all customs handling and fees, tariffs, taxes and duties. You must hire a customs broker for door to airport shipping service. International returns may only be processed for orders shipping to Canada and Mexico. All other international sales are final sale only. Thank you for understanding.
All in-store pickup orders must be picked up at our location at 7648 San Fernando Rd., Los Angeles, CA 91352. We prefer that you pickup orders on Monday - Friday from 10am to 4pm if possible.
If it will take you more than 48 hours to pickup your order, please indicate your pickup date on your order. We will hold in-store pickup orders for a maximum of 2 weeks after the order date. After that, any orders that have not been picked up will be cancelled.
Our shipping provider is FedEx and we offer the following shipping methods:
Ground Home Delivery - arrives in 3 – 7 days
FedEx Express Saver - arrives in 3 days
FedEx 2 Day - arrives in 2 days
FedEx Standard Overnight - arrives by 3:00 pm the next day
FedEx Priority Overnight - arrives by 10:30 am the next day
Please note that FedEx will not ship to a P.O. Box.
All shipping quotes produced by the website are estimates only and subject to change. Free Ground Shipping applies to standard FedEx Ground shipping to destinations in the continental US only and only covers outbound shipping on rental orders.
If you select the Bill Shipping Later option, a Dapper Cadaver staff member will contact you via phone or email within 1 business day with a shipping quote. If we cannot bill you for shipping within 5 business days, we will cancel your order. You must pay any shipping charges before we begin to fulfill your order or manufacture any goods. Thank you for understanding.
We are not responsible for on-time delivery by FedEx or any damages made during shipping by FedEx. Please file any claims directly with FedEx. If you would like to insure your delivery for an additional fee, please contact us at (818) 771-0818 to arrange and pay for shipping insurance.
Dapper Cadaver must be notified within 2 business days of receipt if an item is to be returned. Please call (818) 771-0818 so we can process your return. Defective merchandise may be returned for a full refund, exchanged or returned for store credit including shipping costs. Non-defective merchandise may be exchanged or returned for store credit minus shipping costs only. All items purchased prior to October 31st cannot be returned after October 31st of the same year. If you do not want to own an item, but only use it for a short term project, please rent the item.
All Blood and FX Makeup products are final sale. All purchases made between October 15th and November 2nd are final sale.
Please note, we are not responsible for shipping on returned merchandise. Merchandise returned C.O.D. will not be accepted.
Privacy & Security
We respect the privacy and security of our customers. Please see our Privacy & Security policy for details.
Terms & Conditions
All orders are subject to our Terms & Conditions. Rental and wholesale orders are subject to specific terms & conditions. Clients must set up rental or wholesale accounts.